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Art/Creative Direction

FBI Jobs: A Mission People Can See Themselves In

Federal Bureau of Investigation

Campaign System: A selection of recruitment communications demonstrates the identity across social, collateral, and digital formats.
Digital Experience: A website mockup connects career storytelling with a clear path into the special-agent hiring process.
Recruiting Environment: “Tech with Purpose” brings a role-specific message into a large-format event display.
Brand Guidance: The employer brand guide provides a shared reference for applying the visual identity. Cover shown; internal guidance is not published.
From Conversation to Next Step: Recruitment cards connect an in-person introduction with information about career opportunities.
Role-Specific Social Storytelling: Social creative uses the employer-brand system to make distinct careers and employee stories visible.
Employee Stories Across Screens: Video campaign presentations put people and their experience at the center of the recruitment story.
Hatcher report graphic summarizing FBI recruitment applications, paid website visits, geotargeting impressions, and social media growth across the stated reporting periods.
Six elements of the FBI recruitment system: research, employer brand, integrated marketing, campaign performance and market intelligence, national scale, and transition planning.
FBI Jobs recruitment exhibit, digital kiosk, collateral kits, and event production planning.
FBI employer brand guide, lanyard, branded merchandise, and recruitment apparel.
Report page explaining the FBI employer brand and showing team production totals of 20,000 creative assets, 690-plus videos, and approximately 30,000 photographs.

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12 slides · Select an image to open the full-screen gallery.

Challenge

Over a five-year engagement from 2021 to 2026, recruitment marketing had to help qualified candidates see a place for themselves at the FBI. Familiarity with the institution did not automatically translate into an understanding of its career opportunities. The work needed to connect mission, personal motivation, and a demanding application journey across a changing employment landscape.

Strategy in Practice

The work connected brand building with performance marketing. Research and personas informed concept development; qualitative and quantitative feedback helped refine positioning; and live campaign testing informed subsequent creative decisions. Advertising, email, the website, recruitment collateral, and event experiences gave candidates connected ways to learn, consider, and take the next step.

Creative Direction

I guided the creative expression of a research-informed employer brand with Hatcher’s strategy, research, digital, and account teams. We translated audience insight into people-centered storytelling, a distinctive blue-and-yellow visual system, photography, video, and role-specific communications. The identity had to remain recognizable while adapting to different careers, channels, and stages of consideration.

My Role

Creative Director, working with Hatcher’s multidisciplinary team.

Collaborators

Hatcher’s creative, strategy, account, and digital marketing teams, in collaboration with Federal Bureau of Investigation.

The Approach

Insight into ideas.
Ideas into experience.

Understand the Candidate

The team combined primary and secondary research, qualitative and quantitative inputs, and audience personas to understand career motivations and barriers. These findings gave creative development a basis beyond institutional recognition.

Develop and Test the Positioning

Creative concepts and messages were evaluated and refined before being carried into the employer-brand system. Field testing through paid and organic communications connected the strategy with candidate response.

Build a System Across the Journey

Photography, typography, color, messaging, and layout rules supported digital ads, social storytelling, career content, collateral, and recruiting environments. Role-specific work remained part of one recognizable employer identity.

Use Performance to Refine Creative

Working with the digital team, we used campaign feedback to refine messages, formats, and calls to action over time. The engagement treated the brand as an evolving recruitment tool, with creative and performance informing each other.

Selected Creative

A closer look
at the work.

The Result

Creative with
a clear purpose.

The five-year engagement connected employer-brand development with sustained recruitment marketing across digital, print, video, and events. My contribution was creative direction within a multidisciplinary team. The work shown here illustrates the public-facing creative system; internal research, personas, targeting details, and performance reports remain private.