University Course · George Mason University
UX Research and Design
Frame a useful design problem, identify user goals, and ask interview questions that reveal behavior rather than invite assumptions.
Who It Serves
Students learning to ground digital design decisions in user needs.
What Learners Explore
Frame a useful design problem, identify user goals, and ask interview questions that reveal behavior rather than invite assumptions.
Teaching Approach
The learning sequence moves from defining the problem to setting goals and asking better questions. It gives students a basis for explaining why a design decision serves someone, and for revising it when research challenges an assumption.
A Framework in Practice
Problem-Framing Exercise
Connect a user’s need, a persona, and an insight in a concise problem statement. Define the intended value of a solution, then use the top-five-goals worksheet to turn that framing into scenarios that can be explored and tested.
Selected Teaching Slides
A glimpse
inside the learning.
Selected excerpts from the teaching materials. Select a slide to view it at full size.
